Work at the Melbourne Royal Show

At Melbourne Royal, we are passionate about delivering exceptional customer experiences that bring our events to life. The 2026 Melbourne Royal Show is one of Victoria’s largest and most iconic community events, welcoming more than 400,000 visitors across 11 days. Join us from 24 September – 4 October and be part of a dynamic team committed to creating safe, welcoming, and memorable experiences for every guest.

Why Work at the Melbourne Royal Show?

Working at the Show is more than just a job — it is an opportunity to:

Be part of a vibrant, large-scale community event
Build valuable customer service and event experience
Work in a fast-paced and supportive team environment
Contribute to delivering exceptional “Show” moments for visitors of all ages

Customer Service Roles available

There is a wide range of customer service and event support roles, including:

Frontline Customer Experience

Gate Attendants (ticket scanning and guest entry)
Information Booth Attendants (guest support and event guidance)
Ride Redemption Attendants (ride redemption transactions support)
Wheelchair Hire Attendants (accessibility support)
Pavilion Attendants (supporting pavilion operations and guest experience)

Leadership Roles

2IC (Second-in-Charge) roles supporting team coordination
Supervisors managing precincts, teams, and volunteers

Customer Contact Centre

Show Hotline Agents (customer enquiries and case management)
Show Hotline Supervisor (team leadership and performance oversight)

Our Focus – Service Excellence

Every role contributes to delivering a safe, inclusive, and memorable experience for guests.

We are looking for team members who:

Enjoy helping people
Communicate clearly and confidently
Remain calm in busy environments
Take pride in delivering high-quality service
Work collaboratively as part of a team

How to apply

All employment opportunities for the Melbourne Royal Show are managed through our recruitment partner, HOBAN Recruitment.

To express your interest, please submit your current resume to:
Email: mrs@hoban.com.au
Subject Line: HOBAN MRS 2026 Application – Full Name

Important Information

Applicants must:

Be 18 years of age or over
Obtain a valid Working With Children Card
Have relevant customer service or event experience
Be available for:
- Mandatory training sessions prior to the Show
- The full event period (24 September – 4 October)

Have a Question?

For enquiries about Show employment opportunities, please contact the HOBAN Recruitment team via:

Email: mrs@hoban.com.au

Visit website: https://www.hoban.com.au/